Peace of Mind
Returns & Refunds
14-day returns on eligible items. Damaged in transit? We fix it — replacement, refund, or store credit, your call.
How to return
Email us within 14 days
Send your order number and reason for return to customerservice@packedouttcgs.com. For damaged items, include clear photos of the packaging and product.
We confirm & send instructions
You'll receive return instructions and our warehouse address within one working day. Buyer covers return postage unless the item arrived damaged or incorrect.
Pack it safely
Return items in their original protective packaging. Sealed product must remain sealed. Singles must be in the same top loader / sleeve they arrived in.
Refund within 3 working days
Once we receive and inspect your return, we refund to your original payment method within 3 working days. Your bank may take 2–5 additional days to display funds.
Eligible for return
- •Unopened sealed product in original condition
- •Singles returned in original protective packaging
- •Accessories and supplies in resalable condition
- •Anything that arrived damaged, defective, or incorrect
Not eligible
- •Opened booster boxes, ETBs, or packs (pulls cannot be verified)
- •Graded cards where the slab has been cracked or tampered with
- •Items returned after 14 days from delivery
- •Items damaged after delivery through misuse or mishandling
Damaged in transit?
Contact us within 48 hours of delivery with your order number and clear photos of the packaging and item. We'll arrange a replacement, refund, or store credit — whichever you prefer. No stress.